Custom Tools to Support Your Business
Operational Improvement Process – Custom Tools
What are the “Custom Tools” I will receive from this process?
Organizational Process Map:
- A PowerPoint schematic of your business from customer expectations, sales commitments, operational response and support systems, all the way through to customer complaints & delivery delays. This Map will point out weak points and pivotal areas where improvements can be made in order to improve operations.
Departmental Process Maps:
- Each area of the organization included in the Organizational Process Map will have its own PowerPoint schematic detailing its flow, issues and target areas.
Action Plan:
- Excel File with objectives, actions, accountability and timelines used to manage the implementation process.
Performance Metrics:
- Excel File used to chart the progress of specific metrics aligned with solving defined operational issues.
Operational Improvement – Overview
Operational Improvement – Process Diagram
Operational Improvement Process – Frequently Asked Questions
